Chromebook: Getting Started & FAQ

Technology and Innovation

How do I receive my District issued Chromebook?

Chromebooks will be distributed at individual school sites.

How do I get started with my Chromebook?

Connect to your home WiFi or hotspot (See below for specific directions)
Log into the Chromebook using the student’s full PUSD username and password

What do I do if my Chromebook will not turn on?

Prior to powering on, be sure the Chromebook is fully charged - if not, plugin and charge for 1-3 hours.
After charging it, turn it on using the power button on the top right corner.

How do I connect the PUSD Chromebook to my home WiFi?

Turn on Wi-Fi
- At the bottom right, select the time.
- Select Not Connected

*Note: If you see your Wi-Fi network name and signal strength, your Chromebook is already connected to Wi-Fi.

Turn on Wi-Fi.
- Select the Wi-Fi network
- Type the home network password if there is one.
- Select Connect.

How does a student log in to the Chromebook?

Students must log in to the PUSD Chromebook with their full Google username and password
User Name: 7-digit ID number and password.
Student passwords are set and distributed at the beginning of the school year. Parents can access this default password in MyPLAN.
If your student checked out a PUSD Chromebook, they will see a new login screen. Students will use their 7-digit ID number and password. Once the student logs in, MyPLAN and Canvas will automatically open. For account information, utilize the Account Self-Service.

Account Self Service Document

9-1-PUSD-PARENT-(1)

What if I do not know my child’s username and password?

Use this link to recover student usernames and reset passwords.

Is Internet content filtered on a Chromebook?

The PUSD Internet content filter will continue to filter content outside the PUSD network. It is the responsibility of the user and parent/guardian to follow guidelines for appropriate use of the Internet. More information can be found in the Device Handbook and Agreement.

How do I save files on a Chromebook?

Chromebooks use Google’s cloud-based Google Suite (docs, sheets, slides) and save the files automatically to a student’s Google Drive.

How do I clean my Chromebook?

Always disconnect the device from the power outlet before cleaning.
Never use liquids on the device screen or keyboard.
Clean the screen and touchpad with a soft, lint-free cloth or use anti-static screen wipes.

How do I print from my Chromebook at home?

This document from Google may help you get the Chromebook working with your home printer. The District will be unable to support troubleshooting issues with printing at home.

What is the website for Optional Learning Resources?

What is the website for Optional Learning Resources?

PUSD Optional Learning Resources

Where do I go to see assignments?

All teachers will have a page in MyConnect (Canvas) with information. MyConnect can be accessed through MyPlan or at https://poway.instructure.com/login

Where can I find more PUSD Parent Resources related to Technology?

Please access the Technology & Innovation Website for more information and resources.

Where can I find resources about Digital Citizenship and Online Safety?

Where can I find resources about Digital Citizenship and Online Safety?

Resources for families to navigate digital citizenship at home.

Where do I find resources about connectivity?

The San Diego County Office of Education has information regarding providers that have free or reduced plans available at the link listed here: San Diego County Office of Education Connectivity Resources

Low-Cost Internet Options