Frequently Asked Questions
What do I do if my student forgot something?
If your student forgot an item or lunch, please bring it to the main office. To avoid classroom interruption, you will complete a quick yellow message form, which will be delivered to the classroom for the student to pick up the item.
How do I inform the school when my student is absent?
When your child is absent, please call the attendance hotline at (858) 521-0213.
What if my student is tardy?
Parents should accompany student to the office and sign student in late.
Please remember – Tardy students walking into class impacts the learning environment for everyone. Please be on time. Students are expected to be in their seat and ready to learn at 8:00 am.
What are OCIS Contracts?
Should there be a planned absence of five school days or more please see our Health/Attendance Tech, in the office, as soon as possible to set up a homework contract for the student. A contract should also be used for extended illnesses. A minimum of one week is required to set up an OCIS Contract.
What is the earliest I can drop my student off at school?
The earliest you can drop-off your student to school is 7:40 am when the playground opens with staff supervision. We ask that you escort TK and K students to the classroom, especially in the beginning of the school year. If you need before-school care, please note that ESS (Extended School Services) is available for a charge, from 6:30 am – 6:00 pm.
How late can my student remain on campus after school?
It is important that students are picked up by 2:45 pm Monday, Tuesday, Thursday, and Friday, and by12:45 pm on Wednesday (
or other minimum days with 12:30 pm dismissal)
as there is no supervision after-school. When it is not possible for you to pick up your student before this time, please note that ESS (Extended School Services) is available for a charge, from 6:30 am – 6:00 pm.
How do I find out how much money is left in my students lunch account?
The main office does not have access to the lunch accounts; please call the PUSD food services office at (858) 668-2570 to get this information. The Poway Food and Nutrition Department
is pleased to announce the option for depositing to your student's account online with a credit card. Learn more here
Where are the lost and found items kept on campus?
If your student has lost a sweatshirt/jacket or any other item, SRES lost and found is located next to Covered Wagon G on the playground. Please be sure to check frequently, as the lost and found items are donated periodically. It's best to label all student items with first and last name.
What if I want to talk to my student’s teacher?
During school hours, you may call the school number and enter your student’s teachers extension (see the Staff Contact listing for extensions) and leave them a message. It can be hard to reach teachers while they are are with students; please contact the school office for assistance during the day. Check with your teacher if email communication is preferred.
What if I want to request homework for my student?
If you would like homework for a student that missed school, please contact the teacher by leaving them a message or e-mailing them your request.